Shipping Policy

Shipping Policy

Processing, Shipping & Delivery

All orders require 3–5 business days for processing.
Once processing is complete, shipping typically takes up to 7 business days, depending on your location.

We kindly ask that you plan your wig purchases accordingly, as each order is handled with care to ensure accuracy and quality.

All delivery times are based on carrier estimates from DHL or FedEx and do NOT include weekends or holidays.

Ready to Ship Wigs (Wigs on Hand)

Our ready-to-ship wigs are available for pickup or shipping.

  • Please allow up to 24 hours after payment for processing.

  • Once payment is received, a confirmation email will be sent.

  • After processing, shipping takes 1–4 business days.

  • A tracking number will be sent the next business day to your email or phone number on file.

Tracking Information

Tracking numbers are sent to the email or phone number provided at checkout.
Please ensure your contact information is accurate to avoid delays in receiving your tracking updates.

Lost, Stolen, or Damaged Packages

Once your package has been handed over to DHL or FedEx, RawnLuxuryHairCo is not responsible for:

  • Lost packages

  • Stolen packages

  • Damaged packages

  • Delivery delays

If an issue occurs, please contact your local carrier office directly.

Address Accuracy

Please double-check your shipping address at checkout.
RawnLuxuryHairCo is not responsible for packages delivered to an incorrect address entered by the customer.